General terms and conditions of business

 

1. Scope
2. Offers and service descriptions
3. Ordering process and conclusion of contract
4. Prices
5. Payment Arrangements
6. Retention of Title
7. Liability
8. Jurisdiction, Applicable Law, Contract Language

 

1. Scope

1.1. For the business relationship between Yetvart Artinyan - Business Modell Innovation Gertrudstrasse 83, 8003 Zurich, Switzerland (hereinafter "consulting service provider") and the customer (hereinafter "customer"), the following general terms and conditions apply exclusively in the version valid at the time of the order.
1.2. You can reach our customer service for questions, complaints and complaints by e-mail at hello@artinyan.com.
1.3. A customer within the meaning of these GTC is any natural or legal person who can conclude a legal transaction for a specific purpose.
1.4. Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity in writing.

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2. Offers and service descriptions

2.1. The presentation of the services on the website does not constitute a legally binding offer, but an invitation to place an order. Descriptions of services on the websites of the consulting service provider do not have the character of an assurance or guarantee.

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3. Ordering process and conclusion of contract

3.1. The customer can select services from the seller's range without obligation and request offers via the contact form, e-mail or telephone

3.2 The consulting service provider then creates a specific offer for the services.
3.3. The customer orders the services in writing and the consulting service provider then sends the customer an automatic confirmation of receipt by e-mail, in which the customer's order is listed again. The contract is only concluded when both parties have signed the service order.
 

4. Prices

4.1. All prices stated on the seller's website are exclusive of the applicable statutory value added tax (VAT).

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5. Payment Arrangements

5.1. Payment is made by invoice with a due date of 30 days.
5.4. The customer is already in default by missing the appointment. In this case, the customer has to pay default interest of 5 percentage points.
5.5. The obligation of the customer to pay interest on arrears does not exclude the assertion of further damages by the consulting service provider against the customer.

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6. Retention of Title

The delivered services, ideas and concepts remain the property of the seller until full payment has been made.

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7. Liability

7.1. The following exclusions and limitations of liability apply to the seller's liability for damages, notwithstanding the other statutory entitlement requirements.
7.2. The consulting service provider is liable for his direct consulting activities (not their implementation by the customer) insofar as the cause of the damage is based on intent or gross negligence.
7.5. Insofar as the liability of the consulting service provider is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

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8. Jurisdiction, Applicable Law, Contract Language

8.1. The place of jurisdiction and fulfillment is the seat of the consulting service provider.
16.2. Swiss law applies.
16.3. The contract language is German.

 

Status of the General Terms and Conditions July 2022